Shipping & Delivery

We know how important it is for you to receive your order on time. We ship orders every working day and aim to process your order within 48 hours of you placing it but usually, we'll get your order out much sooner. Getting you the finest of what we have to offer, in the best and the quickest way possible.

We ship goods within 2 Business days.

Delivery time about 7-18 business days. Some country may delay 1-2 weeks.     

Following is the normal arrival time rate for your reference:

Country

Business Days(not including holiday)

5-7

8-14

15-20

21-25

26-35

>35

United States

Rated(time arrived)

5.1%

70.1%

13.6%

7.5%

3.7%

Contact us

Europe

Rated(time arrived)

8.6%

71.2%

9.1%

7.0%

4.1%

Contact us

Australia/New Zealand

Rated(time arrived)

4.7%

72.6%

10.2%

9.6%

2.9%

Contact us

Canada

Rated(time arrived)

6.7%

70.6%

10.4%

8.5%

3.8%

Contact us

Russia

Rated(time arrived)

1.5%

16.3%

39.7%

25.2%

18.8%

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Asia

Rated(time arrived)

10.5%

50.6%

23.8%

12.1%

4.0%

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Other Country

Rated(time arrived)

3.5%

25.0%

47.9%

17.9%

5.7%

Contact us

We do our best to provide quick service. However, as Severe weather, Clean Custom, Holidays etc reason, sometimes unforeseeable delays can occur. If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it. 

Teadaw exports products to all reachable locations around the world. However, Teadaw will not take responsibility of additional charges, such as in case the foreign country governments impose taxes or duties to the purchased product upon arrival at the destination.

Please note that Teadaw could not be held liable for delays in delivery caused by such unlikely, yet probable (depending on the country) imposition of taxes or duty. Since custom policies vary widely, we recommend you to contact your local customs office for further information.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

Teadaw cannot be held liable for issues acting beyond its control (such as thunderstorm, act of god etc.) effecting on the delivery process of the products.

Orders received usually ship out within 48 hours. To cancel your order, send us an email by filling the form on this page or you can alternatively send us an email to service@teadaw.com with your order details and we'll cancel it promptly.
Please note that we do not accept cancellations once the orders have been dispatched from our fulfillment center. 

If this information doesn’t help answer your queries please contact us on service@teadaw.com